Does shopify send out order emails after purchase ?

Does shopify send out order emails after purchase ?

Loulouis
Excursionist
39 0 5

Does shopify send out automatic emails regarding post purchase orders including everything you bought and for what price etc ? I can´t seem to find this anywhere. I use Klayvio for email marketing, but they don´t seem to have any solution in sending mails with post purchase order details. Please help me out

Replies 2 (2)

Dirk
Shopify Staff
2396 256 527

Hey, @Loulouis 

 

That would be correct. By default Shopify will automatically send out order confirmations to the customer once they have paid and completed the checkout process. This is on by default and cannot be disabled so there isn't a section in your admin to 'disable' it so to speak.

 

If there is anything else I can help you with, please let me know.

 

Dirk | Social Care @ Shopify 
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Loulouis
Excursionist
39 0 5

Is there any option to customize this email ? I have made a custom order confirmation email through klavyio. If a customer buys something, will the customer recieve two order confirmation emails ?