I recently encounter this problem when I was doing counting sales..draft orders were calculated in the total sales report even though it was mark as pending payment. Did I missed out a procedure? It’s a headache trying to balance the accounts. Please help
If it helps, you can do this very easily with our free app, Report Toaster:
In our Sales reports, you can add a filter for payment status. This would then count only those orders with completed payments.
Let me know if you need any help in getting started?