Error message at checkout

[Allisha22]

Hello,

My customers are receiving an error message at checkout. Can you help with this?

[kaalTechGeeks]

Hi @Allisha22, 
Can you please share a screenshot or website link so that I can check what problem actually is causing this problem    

[Victoria]

Hi, @Allisha22.

Welcome to the Shopify community and thank you for sharing your question here.

To gather a bit more context on the issue, could you share the following information:

• Your store URL.
• When did the issue start?
• A screenshot of the error message.
• Are all customers affected or specific customers?
• Are you able to replicate the same error message?
• What steps have been taken leading up to the error message?

Once we've gathered more context, we can work to troubleshoot the issue together.

I look forward to your reply!