Accepting credit cards, warehouses, and shipping and fulfilling orders
To continue receiving payouts, you need to secure your account by turning on two-step authentication. If two-step authentication is not turned on your payouts will be paused. Learn more
Hello everyone,
I am currently trying to set up my shipments by weight. I thought that when exceeding the weight settings it would automatically add another parcel and its respective shipping fee to the total amount to check out, but when I actually tested it I got the following message:
"The item you added doesn’t ship to your location. Remove it to check out, or contact the store. We don’t offer shipping to Japan. "
Is there a way to set up the system to automatically add another shipment to the order and its respective shipping fee? If the order is below the weght settings everything is calculated perfectly.
Solved! Go to the solution
This is an accepted solution.
Hi @Berni1,
As you have experienced, when exceeding the weight settings Shopify would not automatically add another parcel and its respective shipping fee to the total amount to check out since it does not support multiple packages.
If you are open to using an app, the Multi Carrier Shipping Label app would be the perfect solution. With the weight-based packing method in the app, you can set up a maximum weight for packages. If this maximum weight is exceeded, a new package is automatically added until all the products are packed. You can check out this guide for a detailed understanding of this process.
This is an accepted solution.
Hi @Berni1,
As you have experienced, when exceeding the weight settings Shopify would not automatically add another parcel and its respective shipping fee to the total amount to check out since it does not support multiple packages.
If you are open to using an app, the Multi Carrier Shipping Label app would be the perfect solution. With the weight-based packing method in the app, you can set up a maximum weight for packages. If this maximum weight is exceeded, a new package is automatically added until all the products are packed. You can check out this guide for a detailed understanding of this process.
User | RANK |
---|---|
6 | |
5 | |
4 | |
4 | |
3 |
Learn these 5 things I had to learn the hard way with starting and running my own business
By Kitana Jan 27, 2023Would you love to unleash the unbridled power of the Google Shopping Channel into your sho...
By Gabe Jan 6, 2023How can you turn a hobby into a career? That’s what Emmanuel did while working as a wa...
By Skye Dec 30, 2022