Experiencing error while updating bank details?

vynlcreationsp2
New Member
4 0 1

vynlcreationsp2_0-1686080472865.png

Anyone else getting this error when trying to update bank details?

Reply 1 (1)

Victoria
Shopify Staff
2161 150 253

Hi, @vynlcreationsp2.

 

Thanks for posting your question here.

 

Are you still experiencing this error on your end? If so, could you try the following troubleshooting steps to see if it rules out the issue?

 

Troubleshooting Steps:

 

  • Try a different web browser, as well as incognito or private windows to rule out any browser issues.
  • Try another device, like another computer or mobile phone.
  • Try on the Shopify Mobile app; this is usually the best step to try as it also rules out device issues.

 

If you're still seeing the same error message after trying the above troubleshooting steps, please reach out to our team via the Shopify Help Center.

Victoria | Shopify 
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