Failed to verify identity suddenly

[leocsw]

This message is suddenly shown on my home page today: "To continue receiving payouts, you need to update other person’s name in order to verify your identity.", but the names we entered are all correct. Please let me know how to resolve this problem. Thanks!

[houseofhandy]

Same with me... it doesn't make sense as I don't even remember ever submitting proof of ID

[Laboratory-K]

Same here!

I would like to know how to fix it please.

HELP!