Hi guys, I need your help. I'm a Shopify developer (no related entirely), and managed to identify that a store I and a lot of people ordered from there are being scammed. They don't answer, they keep offering new products and all, but they don't send anything. There is a big story behind in reddit:
Shopify is a hosted platform not directly responsible for individual business behaviors.
If your unconfident about a purchase or business that is unresponsive here are some options:
I agree with you. My husband and I just recently ordered Dewalt tools for $179.00 and the email came from dwemn. Had links for my order and the shop, but when you click on them it goes no where. Bank charge says it was from JOHNNYSHADES HTTPSWWW.JOHNNC US. Only thing I found about Johnny Shades was that they sell sunglasses. Will have to see what my bank can do come Tuesday. Sad that there are so many dishonest people out there.
I truly believe web sites like Facebook, Shopify, and others only care about making money. They let anyone advertise their wares and never bother to check and see if they are legitimate businesses or not. TOO many people getting ripped off by these people on the other end of a computer preying on people that are just trying to save money on things they normally couldn't afford other wise. Lesson learned. I will research every company from now on before buying online and only pay through PayPal. These people are probably in foreign countries where we can't even touch them if they could even be found out. Sad.
Same here.. got caught up in the Shopify ads on Instagram..found out the following morning ..Shopify needs to do better before they be out of business. i ordered bicycle on 10 feb. 21 @ 5.52 am through CC and when i track shipment status it shows same. there is no update. here is link
If Shopify is not going to take responsibility for the businesses that they are exposing the consumer, it appears the most appropriate action would be for us to quit using Shopify as they cannot be trusted to only allow honest businesses to advertise and sell on their site. I’m game!
Just signed up to let Shpify know that your platform + Facebook ad are being used to scam people EVERYDAY!
I personally cannot trust any shop that has this black and white style website which is 99% based on Shopify!!
The easiest solution is to implement a reputation system and not let anyone create a fake shop in 5 minute! You are ruining your company for the short term profit!!
I was scammed by Shopify (as far as I'm concerned while trying to resolve it) via a store called "Soaring Dragon" using a charge program called Docsite. I tried to vet the store prior to making a purchase, but all I could find was equal parts good and bad for Shopify so I decided to trust the store since Shopify didn't outright appear to be a scam. However, the old saying proved true, "If it sounds too good to be true...." My bank refused to do anything about the charges because they were authorized by me (I mean after all I was buying from what I believed to be a legit company at the time). Shopify is claiming to be blameless and not responsible for the scam since they are only the "bridge" for the scammer to reach you. They will however protect the Scammer in favor of you (the consumer). I was told repeatedly that they could do nothing for me because they protect their sellers and that they are NOT responsible for scamming me through their platform (in a nutshell). I have found repeated site that look identical to Soaring Dragon pop up with different names but identical products and page layouts (but slightly tweaked) via Shopify and Facebook. I have ordered from "Drop Ship" sites back in the early days when places like Shopify didn't help scammers take my money and had great success (sure wait times sucked because of Customs). After dealing with Shopify I'm left to question the company's legitimacy as a whole, despite believing some small percentage of stores that use Shopify are actually legit. But none of the ones I've dealt with personally appear to be.
Shopify has to be responsible for holding these stores. This store is made on shopify and its advertising a scooter made by STATOR that is still in pre-order. The STATOR original scooter costs $4000USD and they are "selling" this in their store below for 70USD. This is clearly a scam. Shopify needs to hold these scammers accountable or it will obliterate the e-commerce trustworthiness and harm good sellers.
Shopify must do a background check on the seller or at least manage the transparency if the item sold are legit.
I had to suffer for 4 month to get my money back because I used Paypal slow process and seller tricked paypay by providing some random USPS tracking. I am thankful to USPS that they provided me the detailed info regarding the package and I was able to justify and issued a refund.
Fake Seller:- 8340 KILLIAN INC (firstname.lastname@example.org)
People please be aware, if you see charge from this seller.
Fake Seller website: guruto.myshopify.com
Fake seller: 8340 KILLIAN INC (email@example.com)
People please be aware, do not buy anything. I have already reported them to Paypal as fraudulent/scammer.
these are also fake email addresses
beware of this scammers
How absolutely pathetic, Shopify, that you pass the buck to the payment provider when all you have to do is shut the fraudulent websites down. Are you that desperate for business? Online theft is rampant and you can do something about it but you drag for feet all so you can make the bottom line with probably hundreds of fraudulent websites. I reported a website over a month ago and you still are dragging your feet shutting it down.
Yeah I placed an order through idestroyedtheyouth.com 3 months ago, tried to contact them directly countless times with zero reply. Tried to talk to shopify and they literally don't do anything. The person I talked to told me he can't even confirm if it's a shopify store and tried to send me to a copyright claims website?!?!?!? I don't own a copyright for a company that may or may not exist! Shopify definitely need to take a bit more responsibility and have proper measure put in place to not only prevent this but on the occasions it does happen they need to be able to help the customer.
Yep. I ordered from one named SeniorGem. They have scammed myself and many others. They pick a different address in your city since USPS does not have your actual shipping address on the tracking history. They just pick a random address in the same location and send a 1 ounce dummy package so it looks like it shipped to you. The BBB, FTC and FBI have been been informed with documentation. They actually use paypal to pay the fictitious company. The address and phone number on the site is also fake.
ive been a victim of a fake store just now.. i ordered a salomon shoes.. but i recieved a shoes that i don't know what brand it is.. i tried to email the store but i got no reply from them.. i tried to use another email and placed an order and they automatically responded that order has been approved and just waiting for shipment.. he does not reply to any concern you have about wrong item but automatically respond to new orders.. i found out that its not just me who was scammed many of us who ordered from Facebook ads were all scammed by this store.. he used different name in posting the advertisement through the Facebook ads.. he used different email in his store.. and he used different email during order confirmation.. this is definitely a big scam and shopify should be alarm on what was happening and should take any actions.
Make the shift from discounts to donations, and witness your business not only thrive fina...By Holly Dec 4, 2023
On our Shopify Expert Marketplace, you can find many trusted third party developers and fr...By Arno Nov 27, 2023
You've downloaded the Search & Discovery app from the Shopify App store, and as you're ...By Skye Nov 8, 2023