“First Payout” email after using Shopify for 9 years

[Celestia2]

I just received an email with my latest payout, congratulating me on receiving my first payout.  I’ve been a Shopify user since 2015 and have received many payouts over the last 9 years.  Is this something I should be concerned about?

[SealSubs-Roan]

Hi @Celestia2 !

I highly suggest that you reach out to Shopify support team so they can further verify the email that you received.

[AcousticRemedy]

Any update on this?  I just received the same email.

[Victoria]

Hi there, @AcousticRemedy.

Thanks for joining the thread!

I understand you received a 'First payout' email despite receiving payouts prior to this. I would like our authenticated Support team to investigate this further and provide some clarification for you. To get in touch, please head to the Shopify Help Center to create a support request.