“First Payout” email after using Shopify for 9 years

“First Payout” email after using Shopify for 9 years

Celestia2
Visitor
1 0 0

I just received an email with my latest payout, congratulating me on receiving my first payout.  I’ve been a Shopify user since 2015 and have received many payouts over the last 9 years.  Is this something I should be concerned about?

Replies 3 (3)

SealSubs-Roan
Explorer
484 32 41

Hi @Celestia2 !

 

I highly suggest that you reach out to Shopify support team so they can further verify the email that you received.

Roan
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AcousticRemedy
Visitor
2 0 0

Any update on this?  I just received the same email.

Victoria
Shopify Staff
2261 154 260

Hi there, @AcousticRemedy.

 

Thanks for joining the thread!

 

I understand you received a 'First payout' email despite receiving payouts prior to this. I would like our authenticated Support team to investigate this further and provide some clarification for you. To get in touch, please head to the Shopify Help Center to create a support request. 

Victoria | Shopify 
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