“First Payout” email after using Shopify for 9 years

“First Payout” email after using Shopify for 9 years

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I just received an email with my latest payout, congratulating me on receiving my first payout.  I’ve been a Shopify user since 2015 and have received many payouts over the last 9 years.  Is this something I should be concerned about?

Replies 3 (3)

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Hi @Celestia2 !


I highly suggest that you reach out to Shopify support team so they can further verify the email that you received.

Please let me know if it works by marking it as a solution!
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Any update on this?  I just received the same email.

Shopify Staff
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Hi there, @AcousticRemedy.


Thanks for joining the thread!


I understand you received a 'First payout' email despite receiving payouts prior to this. I would like our authenticated Support team to investigate this further and provide some clarification for you. To get in touch, please head to the Shopify Help Center to create a support request. 

Victoria | Shopify 
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