Fraudulent orders won't stop

[Cara_Livermore]

Today we've gotten 50+ orders for our lowest-cost item, in bunches at the exact same time time (ex. 4 orders at 6AM, 6 orders at 9:12AM, etc), all from different names/emails/IP addresses/CC numbers, but all from the same (bogus) billing address.

We've obviously cancelled the orders, but Shopify support has given us nearly zero help in how to stop these beyond paying for yet another app. And the orders keep coming in. Is there a way to block by billing address BEFORE they come in? That's the only throughline to help us stop it.

[Joseph_W]

Hi Cara, I understand that this tends to happen to products that are priced at $0.00. Was that the case for your orders? 

[Cara_Livermore]

No, they're $5

[Joseph_W]

@Cara_Livermore That's strange. Usually spammers/bots don't fulfill purchases unless it's $0.00. In this case, you could either build a Shopify Flow to automatically identify these orders by the 1st line of their billing addresses and cancel them:

Or, install an app that are built to prevent such orders from happening on the store. These are the only 2 options that seem possible to combat this event.