Free local delivery and store pick up for subscription customers

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When using shopify shipping, why don't local delivery and store pick up options work for subscription customers?

I had a customer walk into our store today and say he's interested in signing up for our new bi-weekly subscription option but doesn't want to pay for shipping. He lives 3 blocks from the store and would rather support us and support a local business rather than order online. Or he'd be willing to pick it up for the store since he's so close. But that option isn't available.

Is this something that Shopfiy is considering changing? Or are there other workarounds?