Free Shipping only on certain products

cooleastmarket
Tourist
34 0 2

I have free shipping for all orders over $55.  I'm now working with a drop shipper who will charge for shipping.  I don't want to add the shipping fee to the product cost.  There doesn't seem to be a way to have the free shipping apply only to certain products or collections, or is there?  Any suggestions?

Thanks,

Leslie

cooleastmarket.com

Replies 29 (29)
Aria
Shopify Staff
Shopify Staff
853 34 340

Hey Leslie,

Aria here, I'm on the Social Care team at Shopify. ?

I would strongly advise against this. I think it will be super confusing for your customers if certain items in your store have free shipping when they spend $55 and others do not. What if they want to mix items from the free shipping range and the non-free shipping category? Their $55 spend could be a mixture of the two and it will frustrate them when they realize they can't mix them. My advice would be to include the shipping in the item price (for your dropshipping items). I realize you said this is not what you want to do. 

If you're sure you want to have free shipping on some items and not others, there are a few workarounds. You can use a discount code. This allows you to offer free shipping on certain collections and not others. You can't combine discount codes though so this would mean you can't have a percentage off or a dollar amount off in the same sale. 

You can also consider using an app such as Bespoke Shipping or Better Shipping. They both allow you to do per item shipping prices. This would be the best option to achieve what you're looking for but it's not the most cost-effective option. Both of these apps would require Carrier Calculated shipping to work. There are 3 ways to add Carrier Calculated Shipping. You can either upgrade to the Advanced Shopify plan which is $299 per month, add it to your existing plan for an additional $20 per month or you can pay annually rather than monthly. This will give you 10% discount on your plan and you’ll get FREE Carrier Calculated Shipping. 

The third option would be to do weight-based shipping prices. You don't have to use the real weight of the item, you can use fake weights to manipulate the prices you want to charge. Instead of doing free shipping over $55, you could do free shipping over a certain weight and make sure your items that are not eligible for free shipping do not have weights so they will always be charged for shipping. In this case, the customer would still end up with free shipping if enough of the other products got added to cart.

I hope this helps. Let me know if you have more questions. 

Aria
Social Care Guru
Shopify
 

Aria | Social Care @ Shopify 
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cooleastmarket
Tourist
34 0 2

Hi,

Thanks for your well-thought out reply.  Yes, I can see it would be frustrating for customers to have free shipping on some things and not others.  Also, as you point out, what happens when items are combined?  I'm going to think about this.  Adding at least a portion of the shipping to the product cost might be the best option.

Thanks,

Leslie

Don
Shopify Staff
Shopify Staff
2014 139 264

Hi there!

Don here from Shopify!

I just wanted to add another suggestion based on Aria's response here.

You can set up per-product shipping rates by using the Parcelify app in your store.

This is much like the shipping apps suggested above, though this app is itself free to use (bar the cost of needing to add carrier calculated rates as outlined above) so it might make using this option more affordable for you.

If you have any app-specific questions you can reach out to any app's developers using the email address or contact form listed on the app store page.

If you'd like to get the carrier rates add-on added to your plan you can reach out to us via our support site and we can help out from there.

All the best!

Regards,
Don

Don | Social Care @ Shopify 
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shipping101
New Member
12 0 0

Hello Leslie,

The advanced shipping manager can offer a solution for accurately calculating shipping and item level free shipping of your products.

No more worrying how to quote shipping rates in your store!  Now you can account for product level settings, such as:

- Shipping from multiple dropshippers (multiple origins), and even cover for dropshipping fees

- Dimensional weight products and products that ship alone

- Flat-rate or free shipping promotions for specific products

- Block certain shipping methods for specific products

- Real-Time rates from common US couriers - for domestic and international shipping methods

- Real-Time rates from many freight couriers!

To read reviews from some of our Shopify customers and download the app, please click on: https://apps.shopify.com/advanced-shipping-manager-for-shopify

Let me know if you would like to discuss in further detail.

 

Burt,

Your Shipping Guru

Ebrowsershop@gmail.com

Customer Success Manager - Shipping Guru
flutesonline_co
Tourist
3 0 3

Aria,

you mentioned “You can use a discount code. This allows you to offer free shipping on certain collections and not others.”

i have been asking for free shipping for products x,y,z or free shipping with collection x for a while now.   is it something new, i still do not see it

walt

RFF
New Member
1 0 3

I too have been looking for this and cant seem to get my discount codes to let me do it. I am using it fro promotional items...

George_C
Pathfinder
118 1 118

Agreed with @flutesonline_co — I see no way to limit free shipping discount codes to specific products or collections. The Shopify staff member who replied above was obviously incorrect. 

 

For certain items/collections, I use a print-on-demand service with separate shipping rates in a Shipping Profile for the POD service. Customers pay a separate shipping charge for those items. 

 

I'd like to be able to offer free shipping for items that ship from my studio, or from the POD service, independently, instead of having no option but to offer free shipping on both product types. 

Monster, creature & cryptozoology patches, buttons & stickers.
MissApril
Tourist
3 0 5

I AGREE!! You should be able to offer free shipping on certain products or collections as an incentive or promotion. Let's see about fixing this Shopify. 🙂

AlohaEarthlings
New Member
1 0 2

I NEED THIS ASAP! I want my to charge shipping on orders under $50 but I want to give free shipping on subscription-based products!

Aria
Shopify Staff
Shopify Staff
853 34 340

Hey, @MissApril and @AlohaEarthlings!

You absolutely can now. This is an old post, we've introduced Shipping Profiles since then. You can put different products in different profiles and have different rules for each profile. Some profiles may offer free shipping, some may not. You can have an individual profile for subscription products as well.

Aria | Social Care @ Shopify 
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JoshDodd
New Member
1 0 0

Reviving an old post but even with shipping profiles, I don't see any way to apply a free shipping discount to only certain products or collections. Selecting the "free shipping" option prevents ANY product or collection selection. The "applies to" options fields simply disappear

 

 

Aria
Shopify Staff
Shopify Staff
853 34 340

Hey, @JoshDodd!

You are correct in saying you can't apply a free shipping discount code to specific products only, that only works with percentage discounts and $ discounts.

To apply free shipping to certain products only, you would need to do this in your shipping settings, instead of using a discount code. 

Aria | Social Care @ Shopify 
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crickett
New Member
1 0 2

So confused.  There is NO WAY to do a promo for free shipping on a specific product or collection AT ALL?   

May I ask why Shopify doesn't come out with this?  Is there some sort of agreement with other shipping apps that they can't?  

 

Aria
Shopify Staff
Shopify Staff
853 34 340

Hey, @crickett!

You are correct, there is currently no way to create a promo code for free shipping on certain products or collections. You certainly can do free shipping on certain products but you would do that in the shipping settings as mentioned above, not in the discount section. 

I can certainly send a feature request to our developers. Please provide your store URL if you'd like me to do this and it would be helpful if I could explain to them why it doesn't work for you to do the free shipping in the shipping settings. 

Aria | Social Care @ Shopify 
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QualityControl
New Member
1 0 2

Hi Leslie,

Sorry, but trying to sell apps or extra plans to shopify users, just to add a free shipping option to a product, is ridiculous. Why don't you just add a "Free Shipping" checkbox on the product editing page? Keep it simple!

Thank you very much 🙂

Jennifer_McMill
Excursionist
40 0 9

You can no longer select certain collections or products to qualify for free shipping. Is this a glitch or will it stay this way?

Aria
Shopify Staff
Shopify Staff
853 34 340

Hey, @Jennifer_McMill!

I'm not quite sure what you mean. Are you trying to do this in the discount section or in your shipping settings?

If it's the discount section, that has never been an option.

If it's the shipping settings, can I please have a screenshot?

Thanks!

Aria | Social Care @ Shopify 
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Jennifer_McMill
Excursionist
40 0 9

I wanted to set it up where if someone purchased a certain amount they will get free shipping, but only on certain items b/c we have such a range of large/small, heavy/light. But when I go into set up a discount code or automatic option, neither have the "select specific category section" that was once there ( I don't remember what it was called.)  Once you click on free shipping, the area that says specific collections goes away. But I didn't realize there was a shipping profile option...can that be set up where they buy a certain amount to qualify?shopify 2.PNGshopify1.PNG

Jennifer_McMill
Excursionist
40 0 9

Also I'm looking at the shipping profiles now, it should have an option to move an entire collection to the shipping profile and not have to select the items. For example if I want all shirts to be under a different shipping profile, I can't just search shirts and click select all b/c what if I didn't put shirt in the title?  It should be accessible by collection.