Hey! If I offer free shipping 3-4 days, what options will I have as far as shipping the item (hoodies) to my customer? Will it allow me to choose USPS Priority, UPS ground, etc... or are there limited shipping options when offering free shipping?
As per my understanding, once the customer places the order by choosing free shipping, you need to know if you can use the services like USPS Priority, UPS ground, etc for processing the orders. Am I right?
Hi @b2bgapparel! May I ask, what is your current order fulfillment workflow? Do you fulfill orders yourself or with a dropshipping service?
When you offer free shipping, your workflow (and shipping options) will be very much the same. When you purchase a shipping label, you can choose from any available shipping services - the only difference is that the full cost of shipping will be paid by you, as opposed to your customer.
If you're at all interested, we also have some great resources that explore the questions of when and how to best offer free shipping. Enjoy!