Free Shipping to Hawaii and Alaska.

Free Shipping to Hawaii and Alaska.

Tsunada
Visitor
3 0 0

I set up Free Shipping to Hawaii and Alaska. Shipping Charges are still showing up during checkout.

Replies 3 (3)

StephensWorld
Shopify Expert
1389 169 348

If the free shipping is showing up, but it's also showing other paid shipping too -- then that's to be expected. 

 

It'll show all available shipping rates at checkout, so even if the order qualifies for free shipping, it will still show the paid options in addition to the free shipping rate. It should auto-select the cheapest rate though (ie. the free rate), by default. 

 

If the free shipping rate isn't showing up at all, then you'd need to provide some screenshots of your shipping profiles + zones + rates ... so that I can try to guess what's going wrong. 

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca

Tsunada
Visitor
3 0 0

Tsunada_0-1718411275429.png

Is this enough? 

Tsunada
Visitor
3 0 0

I think I figured it out. Thank you for your help.