Fulfill - Tracking number - Other - Tracking link

GeldimVeKoydum
New Member
1 0 0

Hello all !

 

I am trying to find a way whenever I manually fulfill an item, and I select OTHER as shipping method, that the tracking link is being pre-filled in and I just have to fill in the tracking number..

Example below:

 

I am using 17track.net since Shopify does not have all carriers and 17Track does have many more..

For example bpost (Belgium) is not on the list

 

Thanks !

 

Tracking.PNG

Reply 1 (1)
HariKrishna
Shopify Partner
738 26 89

Hi @GeldimVeKoydum,

 

Since the carriers like Belgium post is not included under the carriers list in Shopify, Shopify algorithms kick in and it tries to identify the tracking number. So, when you enter the tracking number of Belgium post, Shopify automatically selects "Other" option. To automate this process, you will have to use an app that automatically identifies the carrier when you enter the tracking number and sends our tracking notifications to your customers via email. You can have a look at the Shipment Tracking & Notify app.

 

Customer Success @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping