fulfilling items

fulfilling items

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hello everyone, i've had my store open less then a month and i am not sure how to fulfill my items. I thought i was doing it right but apparently i wasn't. I got a email that i needed to reach out to customer service or my store is going to be shut down. I reached out and still haven't heard anything. If anyone can help out and explain how to fulfill items correctly, that would be great!

Replies 2 (2)

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Hi @Mandastar12 !


If you received a message regarding your account issue from Shopify, you might want to wait what is the possible cause because, there are a lot of potential reason for this and not just about fulfillment. You can reach out to Shopify support via live chat. You can contact them by going through their Shopify Help Center and enter your concern on AI chat box, respond to it until the "I still need help" or "chat with a support advisor" option appear.

Please let me know if it works by marking it as a solution!
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After you ship the items just mark the items in the order fulfilled, and add the tracking. Then you have fulfilled the orders.


Documentation: https://help.shopify.com/en/manual/orders/fulfillment


• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Figure Out Why You're Not Getting Sales