Google Merchant Center keeps asking for shipping details

[Thuisbier]

All my shipping information is sent to Merchant Center via the Google & YouTube app.

I can see that my shipping policies are listed, but Merchant Center keeps asking me to add shipping details. What is going wrong here, and am I overlooking something?

 

[EmmanuelFlossie]

Check if the currency the shipping prices are submitted, match the currency in the primary feed for that specific country. Most likely the currencies don't match.

[Thuisbier]

Thanks for your reply. I checked the currencies and they do match.

[Thuisbier]

Do you have any Suggestion what else it can be? Thanks in advance

[EmmanuelFlossie]

If it's not that, then you need someone to check visually in your account. As it will be more complicated.

[Thuisbier]

I have now found the solution. I turned off the automatic feeding of the shipping details in Google & YouTube and entered them manually in Merchant Center. Then the problem was gone.

Thanks