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GSA smart pay / fleet government purchases

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I have a USGS customer attempting to purchase products from the store.  However their fleet GSA Smart Pay 3 card does not have a MC or VISA logo like these on the Smart Pay website:

  They tell me that they normally swipe the card to make in person purchases but it has too many numbers to enter as normal (although it doees have an expiry date and no CVC code).  Has anyone experienced this?  Contacting Smart Pay direct seems to be an email asistance (waiting) process

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