Has anyone recently received a new advance from Shopify Capital UK?

8 0 4

Coming for eligibility review and wondered has anybody has actually received a new advance recently? I see people commenting that they haven't but perhaps many just get and don't comment anyway. People only tend to comment when they have a problem. 

Replies 4 (4)

Shopify Staff
2805 274 490

Hey, @KinkyBetty.


Thank you for reaching out and posting this question!


If you're looking for a new Shopify Capital advancement or loan, then we'd recommend getting in touch with our support team and we can submit a request for more financing on your behalf with our Capital team. However, it's important to note that there could be a backlog of requests so it may take longer than usual for our Capital team to process your request. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to further assist you through live chats or emails. Please visit the Shopify Help Center and login to your account to create a support request. 


Once you've submitted the financing request with our support team, I'd love to hear more about your business! What kinds of products are you selling? Do you have a marketing plan prepared for your store?


Elias | Social Care @ Shopify 
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2 0 1

I have received an offer today (a few days after eligibility), however it’s extremely low. Less than my very first offer. I’ve contacted Shopify who say that they’ve changed from manual to automated renews and they can’t offer me any higher. I’m currently paying back a £7500 loan and they’ve offered me £430 top offer which is an insult so I won’t be taking that as it’s absolutely no use for a growing business. My business sales and shop are all in good standing with sales higher than my very first offer from them so it really doesn’t make sense to get an offer this low. 
looks like a lot of sellers will be in the same position and many will now collapse because of it, which in turn will mean less % cut from sales for Shopify so 🤷‍♀️ bad move really but hey ho. 

8 0 4

Hit 65% a few days ago and nothing since. Anybody else had a UK eligibility review recently? Not sure why set it at 65% if nothing happens.  

47 0 16

Shopify terminated our long term store last night and are illegally holding our funds...around £10,000