Has Digipay updated their software for the July 31 deadline?

Has Digipay updated their software for the July 31 deadline?

Treehouse1
Visitor
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Does anyone know if digipay has updated there software for the July 31 deadline?

Reply 1 (1)

Blair
Shopify Staff
2067 273 255

Hi @Treehouse1,

 

Thank you for reaching out to the Community! I'm happy to provide some guidance with the third-party payment provider, DigiPay, to get this resolved. As Shopify works alongside various third-party payment providers to ensure they're updated to work with the new Shopify checkout, I would recommend looking to the steps outlined below to determine whether the payment gateway has been updated:

 

View our List of Available Payment Providers: 

To confirm whether or not your payment provider (i.e DigiPay) has been updated, you can view a full list of payment providers by clicking on your country. If DigiPay is available, 

you can update to your payment providers latest integration by completing the following steps: 

 

  • From your Shopify Admin, go to Settings > Payments.
  • In the Supported payment methods section, click Add payment methods.
  • You can search by payment methods or by provider.
  • Choose a provider from the list.
  • Click on “connect” to install the payment app to your store.
  • Once your account has been created by the provider, click on Activate.
  • Once you have activated the new app, find your payment provider’s old integration and follow these steps to deactivate the old payment method.

 

Contact DigiPay Directly:

If you're not seeing DigiPay available, I would recommend contacting them directly to confirm whether or not they are in the process of updating their integration. Alternatively, you will have to find a new provider if DigiPay decides they do not want to proceed with the update. 

 

For more information on this update, I recommend checking out our Upcoming Changes to Third-Party Payment Providers post as it touches on this further.

 

Please let me know if you have any other questions or concerns. 

Blair | Shopify 
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