Having trouble with credit card and Apple Pay options at checkout?

Having trouble with credit card and Apple Pay options at checkout?

papebrand
Visitor
2 0 0

Hello! I am having problems. I set up shopify payments for my store and when my customers get to the check out it doesn't give them an option to pay with credit cards, Apple Pay... 

Replies 3 (3)

Emily
Shopify Staff
1457 105 204

Hi, @papebrand.

 

Thank you for reaching out! 

 

Can you provide me with your URL so I can test this on my end? It is usually automatic so there may have been an issue in the setup process. 

 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon, 

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

papebrand
Visitor
2 0 0

Hi Emily! Thanks for replying. The URL is papebrand.com 

Emily
Shopify Staff
1457 105 204

Hi, @papebrand.

 

Thank you for your reply!

 

I just tried to test your payment gateway on my end but it looks like you do not have any shipping rates entered so there isn't a way for me to select shipping. You will need to set up shipping rates for all the countries you wish to ship to. 

 

Please let me know if you have any further questions! 
 
Talk soon, 

 

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog