HELP - LOCAL PICK OPTION NOT WORKING

CABPRO24k
New Member
2 0 1

I am having an issue with local pick-up. I would like my customers to have the ability to pick up from my store or curb-side service.  

I really want to get my store open and I have very frustrated. Can some tell me where I am going wrong???

 

 

This is the error message.This is the error message.This is my shipping settings.This is my shipping settings.The shipping settings covers all my product.The shipping settings covers all my product.

Replies 20 (20)
Propero
Shopify Partner
884 101 155

@CABPRO24k , You don't need to create shipping profile, but enable the , local pickup option for a location check below under your Settings -> Shipping and Delivery

shopi1.png

 

 

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Zariachanel7
New Member
1 0 0

I’m having the same problem! At checkout it says the order isn’t available in checkout! I already set up my pick up options & all of my products are covered in shipping.

MarkMatthews
New Member
1 0 0

Hi, i have found that "local pick up" seems to work on if the buyer is on a tablet/ios device. But as soon they use a laptop or desk top then the option isnt there! 

Anyone else found this?

Ive already created a shipping option for pick up, however it doesnt allow the user to get notified when the item is ready. 

 

Anthony-C
Tourist
8 0 5

@Propero - Hi Propero, I am having trouble understanding where it says Local Pickup as I only see local delivery on my end and so is your picture. Is it within Local Delivery that I can set a pickup?

Propero
Shopify Partner
884 101 155

@Anthony-C ,

You should be able to see local pickup option below local delivery. Here is the eligibility for that option to appear in case its not there

Eligibility

To use the local pickup option, your store needs to meet the following requirements:

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Anthony-C
Tourist
8 0 5

@Propero ,

 

Thanks for taking the time to reply. I already enable both Multi Inventory & Multi Origin shipping and am not a shopify plus member but I still do not see the local pickup option only local delivery option. 

 

Any other suggestion I should try? 

 

Here are the pictures for my location & shipping.

Shipping shopify.PNG

locations shopify.PNG

Propero
Shopify Partner
884 101 155

@Anthony-C ,

I am not sure, I will probably need to login and check. Please send me DM

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melalala
New Member
2 0 1

Hi, I have the exact same problem, do you have any tips for me to try? thanks

melalala
New Member
2 0 1

shopify problem.jpgshopify2.png

I am abble to pick my (retrait location but it dosent work when i try it on my online website). thanks

Anthony-C
Tourist
8 0 5

Hi @melalala,

 

I have not found a solution yet. but Shopify partner @Propero within the threads is looking it into for me. If he is able to find a solution on this problem I will let you know and you could probably have him help you as well!

 

Propero
Shopify Partner
884 101 155

@Anthony-C ,

It is enabled for you finally

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simplegoods
New Member
2 0 0

Hey @Propero I am having the same problem as well. I follow all of the guidelines for local pickup but when I go to select it at the cart it does not work. My customers have advised the same issue. Can you please advise ASAP. This is hindering sales!!!

Propero
Shopify Partner
884 101 155

@simplegoods ,

Please share the store url. Did you check in shipping settings? You may send me DM if its urgent.

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simplegoods
New Member
2 0 0
GlutenGoneBake
New Member
3 0 0

@Propero My new account is currently doing this as well. It will show the local pickup for some items but certain variants it will not allows us to make available for pickup. Please help!

Propero
Shopify Partner
884 101 155

@GlutenGoneBake 

Do you have these variants at different locations, tje pickup availability is tied to the locations. 

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GlutenGoneBake
New Member
3 0 0
No we only have 1 location
andreamante
New Member
1 0 1

Hi @Propero

How did you fix it?

I'm having the same issue, could you please share your edits to make it work?

Thank you so much

[EDIT]

Just fixed it

If it can help anyone
I had set up local pick up but i completely deleted all shipping rates
You have to re enable it without setting zones or rates; then the local pickup will work fine 🙂

Pitchpro
Tourist
6 0 6

@MarkMatthews 
I know this is going back a bit, but I hope you'll see this! Did you ever find out what the issue was with this? I'm having the same issue with one of our stores (but not others...)

Thanks