Help me change my birthday

Daftohshop
Visitor
2 0 0

I accidentally put in the wrong birthday and I need to change it

Replies 3 (3)

Moira
Shopify Staff
2040 222 320

Hey @Daftohshop,

 

Great question!

 

If you're looking to change your date of birth for your account, you're going to want to reach out to our Live Team for support. They'll be able to get you authenticated and begin your request to have this information changed! You can reach out to them using this link here.

 

If you're looking to get Shopify Payments set up, you're likely in the first stages of getting your store set up, am I correct? You may be interested in this resource here that goes over a really helpful checklist of things you'll want to make sure you have set up before launching. I hope you find it helpful!

 

Let me know if I can clarify anything further,

Moira | Social Care @ Shopify
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Daftohshop
Visitor
2 0 0

I’ve already talked to live support and they did an escalation now I’m waiting for an email back I’m not sure if this was it 

Moira
Shopify Staff
2040 222 320

Great! Your ticket is already in the hands of the correct team who are looking into and working on this for you.

Moira | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog