Help with shipping

Casey85
New Member
2 0 0

Hi If anyone can help. I have set up my shopify store and I have set up in the settings for free shipping for a minimum spend price and free delivery for locals but when the customer is at the checkout these options are not available. How do I get these to work please?

Thankyou 

Replies 3 (3)
LuckyTeam
Shopify Partner
31 1 1

You can set it up under shipping settings in your store, let me know if you need help with it.

Casey85
New Member
2 0 0

Thanks yes I have set it up in settings put when my customer is in the checkout those options didn't pop up

June
Shopify Staff
Shopify Staff
315 86 60

Hello @Casey85, I hope you're doing well today!

If you're comfortable sharing, I'd love to see a screenshot of how you've set up your shipping settings? This will give us a better idea of what options we can expect to see at checkout and troubleshoot any inconsistencies.

Can you please also share a link to your storefront as well as an example of a product that belongs to the shipping profile we're working with so I can take a look on my end? Thanks!

June | Social Care @ Shopify 
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