Hi, how can I add a payment success/fail prompt?

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ManuelLop
Shopify Partner
22 2 2

I want to add a payment prompt that show up to the customer if it's payment success or fail. Thanks

Accepted Solution (1)

Accepted Solutions
Victor
Shopify Staff
Shopify Staff
1444 139 326

This is an accepted solution.

Hi @ManuelLop,

Can you tell me why you feel you need this? By default, the Shopify checkout should notify the customer if their payment is processed and whether or not the checkout is complete, along with more details on why their payment may have failed if that does happen.

If you wish to change the messaging that is displayed when a checkout is successful, or if it fails, you can do so via your theme's language editor. Once you've accessed the language editor, you will see the "Checkout & system" tab at the top which contains the messaging a customer may see at checkout. For example:

18-38-51315-96312

This is just a sample of what messages can be changed, so I'd recommend taking a look for yourself and seeing if there's any checkout messaging you wish to edit. If you do decide to make changes, I would recommend duplicating your theme for testing purposes so you can revert back to the default messaging if you wish to in future.

I hope this information is helpful but please let me know if you have more questions.

Victor | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 2 (2)
Victor
Shopify Staff
Shopify Staff
1444 139 326

This is an accepted solution.

Hi @ManuelLop,

Can you tell me why you feel you need this? By default, the Shopify checkout should notify the customer if their payment is processed and whether or not the checkout is complete, along with more details on why their payment may have failed if that does happen.

If you wish to change the messaging that is displayed when a checkout is successful, or if it fails, you can do so via your theme's language editor. Once you've accessed the language editor, you will see the "Checkout & system" tab at the top which contains the messaging a customer may see at checkout. For example:

18-38-51315-96312

This is just a sample of what messages can be changed, so I'd recommend taking a look for yourself and seeing if there's any checkout messaging you wish to edit. If you do decide to make changes, I would recommend duplicating your theme for testing purposes so you can revert back to the default messaging if you wish to in future.

I hope this information is helpful but please let me know if you have more questions.

Victor | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

ManuelLop
Shopify Partner
22 2 2

Thank you so much