High Risk Merchant Gateway

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I'm an Australian based business and after putting a credit card processing system on my shopify store as a high risk merchant. I sell gadgets and tools for tobacco use however, NO NICOTINE related products. Is there any information anyone can provide for me. My website is loveforgrass.com. 


Replies 2 (2)
Shopify Staff
Shopify Staff
1964 139 222

Hi, @LFGsupport.


Since you are based in Australia, you can check out our Shopify facing resource for Australian Payment Gateway options to integrate with your store. Some alternative options you can look into are:


Each of the payment gateways listed integrate with Shopify. I recommend reaching out directly to the third-party payment gateway(s) for further information and if your business and products will be supported.


I noticed while browsing your storefront you haven't had a chance to create an FAQ page for your products. If you haven't started creating this page yet, we have an in depth blog resource with examples included on how to build an FAQ page.

Victoria | Shopify 
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New Member
10 0 0



maybe this site can you give some more information on getting accepted as a high risk merchant for your tobacco business: