High risk order - should I fulfill?

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We have had an order come through last night that I am a little unsure what to do with, the order was for $334 and has the following indications (attached).


Ive canceled a couple previously for having incorrect information etc but this is just an odd one as it just says information unavailable….



Reply 1 (1)

Shopify Expert
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The most common response is to contact the customer to investigate the order, or just cancel it and let them know why, saying your automated system picked up a potential fraud risk.


Here's a full guide on the topic + some analysis I've done: How to Deal with Fraudulent Orders and Minimize Chargebacks on Shopify

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Figure Out Why You're Not Getting Sales