How can I adjust free shipping for purchases over $50?

How can I adjust free shipping for purchases over $50?

Brecklewis24
Visitor
1 0 0

If my customers make a purchase over 50 dollars it doesn’t charge shipping fees, how do I change that? 

Replies 4 (4)

Anindita
Shopify Partner
675 34 96

Hi @Brecklewis24 

 

Have you set your shipping rates? 
Check out this guide if you haven't set it up yet: https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/setting-up-shippin...

Customer Success @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping

Ivy
Shopify Staff
1033 82 133

Hello, @Brecklewis24.

It's a great idea to add free shipping for orders over $50, having free shipping can be the difference between a customer abandoning the cart or completing the sale. The steps for this are as follows:

  • From your Shopify admin, go to Settings > Shipping and delivery.
  • Next to the shipping profile that you want to add a shipping rate to, click Manage.
  • Next to the zone that you want to add a rate to, click Add rate.
  • Enter the name and amount for the rate.
  • Click Add conditions.
  • Select to base the condition on price.
  • Now, you can add your condition - in your case, orders $50 or more = free shipping
  • Click Done, and then click Save.

 

Do you use any kind of upselling app currently? If your customers are already in buying mode, free shipping makes it easier to rationalize making the purchase and to reach the free shipping threshold. In fact, 48% of consumers will add extra items to their carts just to qualify for free shipping - using an upsell app can be a great way to achieve this. You can view a list of these apps here, I would definitely recommend reading over the options to see which one might work best for you. I trust this helps! 

Ivy | Social Care @ Shopify


Out Of Office

-Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog



MVSeaSalt
Visitor
1 0 0

Hi Ivy (although it is 2 years later so whoever receives this), I have followed the instructions above for my store (mvseasalt) but yet my customers who are purcahsing $50+ in goods are still being charged shipping - a flat rate of $10.95. What did I miss? Please advise. 

Emily
Shopify Staff
1408 103 194

Hi, @MVSeaSalt.

 

Thank you for reaching out! I don't have access to look into your shipping rates so it is hard for me to know why your customers are being charged but it does mean that you still have a shipping rate set up to charge for orders over $50. Could you send me a screenshot of your current shipping rates? I should be able to tell from that why customers are still being charged. 

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog