Accepting credit cards, warehouses, and shipping and fulfilling orders
If my customers make a purchase over 50 dollars it doesn’t charge shipping fees, how do I change that?
Have you set your shipping rates?
Check out this guide if you haven't set it up yet: https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/setting-up-shippin...
Hello, @Brecklewis24.
It's a great idea to add free shipping for orders over $50, having free shipping can be the difference between a customer abandoning the cart or completing the sale. The steps for this are as follows:
Do you use any kind of upselling app currently? If your customers are already in buying mode, free shipping makes it easier to rationalize making the purchase and to reach the free shipping threshold. In fact, 48% of consumers will add extra items to their carts just to qualify for free shipping - using an upsell app can be a great way to achieve this. You can view a list of these apps here, I would definitely recommend reading over the options to see which one might work best for you. I trust this helps!
Ivy | Social Care @ Shopify
Out Of Office
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Hi Ivy (although it is 2 years later so whoever receives this), I have followed the instructions above for my store (mvseasalt) but yet my customers who are purcahsing $50+ in goods are still being charged shipping - a flat rate of $10.95. What did I miss? Please advise.
Hi, @MVSeaSalt.
Thank you for reaching out! I don't have access to look into your shipping rates so it is hard for me to know why your customers are being charged but it does mean that you still have a shipping rate set up to charge for orders over $50. Could you send me a screenshot of your current shipping rates? I should be able to tell from that why customers are still being charged.
Emily | Social Care @ Shopify
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Emily, I have the same problem and a zillion tabs with a zillion articles that aren't helping. Here are the settings I have.
We're only shipping to the US. We use the printful integration and our automatic US profile includes the free over $75 rule.
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