How can I cancel my paid plan on Shopify and Spocket?

Drwyl
Visitor
1 0 0

How can i end my paid plan on shopify and spocket, they keep taking money from my account even though i don't do anything in this store anymore

Reply 1 (1)

Emily
Shopify Staff
1340 102 193

Hi, @Drwyl.

 

Thank you for reaching out!

 

You will need to deactivate your Shopify store. I recommend contacting Spocket to let them know you are canceling your subscription. You will no longer be charged once you have done that and paid your final bill.

 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon, 

Emily | Social Care @ Shopify 
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