How can I cancel paid apps after closing my online store?

How can I cancel paid apps after closing my online store?

draggnshop
Visitor
1 0 0

Hello, can you help me. I don't want to run store anymore. I was closed the store but now I see that I should delete apps that was paid apps from that same store. There was 2 paid apps on my store, which is now closed. I was following the steps for closing rly simple. Does that 2 apps still be charging monthly, and if will, how to cancel them when I cant go back to my store without choosing a plan and paying that same plan instantly. Thank you for answer.

Reply 1 (1)

Maz
Shopify Staff (Retired)
1254 132 199


 Hi @draggnshop.

 

Your question is a great one, and I am happy to help!

 

Once you have cancelled your subscription and closed your store, then you are no longer charged for the apps, even if you did not uninstall them before you made the closure. When you attempt to  cancel your shop, any outstanding amounts will be charged immediately for the apps etc. The shop will move to a cancelled plan once payment is successfully received for the outstanding amounts, so it seems like you are good to go.

 

By the way, I was curious to know why you chose to close your store. Is there anything that I can help with? Let me know!

Maz | Social Care @ Shopify 
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