Solved

How can I cancel unfulfilled test orders?

Fakhra-Imran
Tourist
8 0 5

I was reading the test-order article in the shopify help center and it says there are no charges to test the orders; but those orders are showing in orders with status 'Unfulfilled' .

 

I'm wondering may I charge for these orders. How can I get rid of them?

 

www.tajoori.com

Accepted Solution (1)

ellakulit
Tourist
8 2 4

This is an accepted solution.

You have to "Cancel" the order first and once done, just scroll down at the very bottom of the order, you'll have "Delete this order" button.

View solution in original post

Replies 6 (6)

ellakulit
Tourist
8 2 4

This is an accepted solution.

You have to "Cancel" the order first and once done, just scroll down at the very bottom of the order, you'll have "Delete this order" button.

zippaboob
Visitor
2 0 2

I do not see that option to delete.

Only cancel order. And I am worry this will mess up....

cayenne
Visitor
1 0 0

I do not see a cancel button as well.... what to do?

ellakulit
Tourist
8 2 4

You have to cancel/archive the order first before the delete button appears

Bloomingdreams
Visitor
2 0 1

I already cancelled the test order but still no delete button on the actions and all the way to the bottom I even archived it & unarchived it I click everything but no delete button which is weird 

Bloomingdreams
Visitor
2 0 1

Nevermind I already figured it out I have to log in on a Shopify website through my browser . It seems the shopify app is not that complete because there’s no delete button options in it my Shopify app is updated anyway. If you can across this problem just log in on the website instead of using the app 👍