How can I change my online store's currency from EUR to USD?

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I am not able to change the store currency from EUR to USD. It says that I need to contact Shopify support by clicking on a link and when I do click on the link, I am redirected to the FAQ. I am also struggling to find an email address to write to. 


FYI, my online store is not linked to a bank account yet. Also I haven't had any real order on the website yet. However, I did place a few fake orders to try the process and the user experience before launching the website. 


Thank you for your help,





Reply 1 (1)

Shopify Staff
1921 256 227

Hi @ël,


Thank you for reaching out to the Community! I'm happy to provide some assistance with this request, to ensure it gets resolved. 


To update your shop's currency, you will need to Contact Support. This will allow our advisor team to make that adjustment so you can begin selling in USD.


To connect with us, you can:


  • Head over to our Support Page.
  • Log into your shop.
  • Select the topic Starting a store.
  • Scroll to the bottom of the page to view all available support options.


To learn more about this, you can check out our Selling and Getting Paid in Different Currencies document as it touches on this further. 


Please let me know if you have any other questions or concerns. 

Blair | Shopify 
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