How can I change my payment method for my monthly subscription?

How can I change my payment method for my monthly subscription?

PREPAC
Visitor
1 0 0

I am having trouble with the payment section. I want to change my method of payment to the Shopify subscription that I have, a monthly payment.

 

I need to change my primary paying method but there is no button or anything I can do to change it. 

 

Can I get Shopify customer service line so I can change this? Thank you. 

Reply 1 (1)

Daniel
Shopify Staff (Retired)
1122 79 175

Hi there, @PREPAC

 

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

 

With regards to your billing inquiry however, you are right on the ball to look for our live support team for assistance as they are the ones who can open up back end information for us and assist you further in this. For their live queues, please follow this link

 

Definitely let us know if you need further help regarding this matter. 

To learn more visit the Shopify Help Center or the Community Blog.