How can I change the date of birth on my ecommerce account?

[Travele]

Hello! I recently just setup my Shopify account and store but I accidentally put the wrong date of birth on the account and would like to change it. If possible please let me know because I'm having trouble connecting it with my Shopify payments, thanks a lot. - Charlie

[Imogen · Accepted solution]

Hey there. @Travele aka Charlie. It's awesome to meet you. Thanks for reaching out to the Shopify Community with your question!

If you're looking to change your date of birth for your account, you're going to want to reach out to our Live Team for support. They'll be able to get you authenticated and begin your request to have this information changed! You can reach out to them using this link here.

If you're looking to get Shopify Payments set up, you're likely in the first stages of getting your store set up, am I correct? You may be interested in this resource here that goes over a really helpful checklist of things you'll want to make sure you have set up before launching. I hope you find it helpful!

I'm also happy to take some time to explore your shop and provide you with some tailored feedback! If you're interested, feel free to provide a link to your store in a follow up to me. I would love to see what you're building, and answer any additional questions that you may have!

[Travele]

Hey, thanks for getting back to me. My website link is here https://trytravale.com/ would love to hear any feedback or anything. Will definitely reach out to them, thanks a lot for linking that resource will for sure be looking over anything I need to add/delete to my store.

[Imogen]

Thanks for dropping your link, @Travele!

I'm actually a huge fan on these one product stores. I think they're incredibly smart, and make for the easiest shopping experience for customers looking to make a quick purchase. I've only seen a few examples of this style of business in my time at Shopify, but every time I do, I'm always impressed by how smooth and easy the whole shopping experience is.

I have some feedback here for you to consider:

• Shipping Policy Page - I definitely recommend making a Shipping Policy page for your store. The reason why I suggest this is because having a shipping policy page helps add legitimacy to your brand and product, and assists with customers trusting your brand. We have a blog here that goes over all of the specifics of building one of these pages, and some examples included there, too!
• Product Media - One product shops are strong, but it's also important to include some additional information on your store about the product, or even videos. Product videos, such as a video of someone using the product, are amazing conversion tools and help prove the value of your product. I have a blog here from Shopify that talks about the value of this sort of media, and the strong boost and conversion you can expect from using it.

Hopefully you find these pieces of feedback helpful! I appreciate you providing your email here, too! I recommend however that you remove your email from your post - as I'm unable to use it to contact you, and don't want to see you get spammed with emails from having it posted here.

Let me know if you have any additional questions! 

[Travele]

Thanks a lot for the feedback. Really appreciate it a ton, will be adding the shipping policy as well as updating some of the media and color schemes to make it look more appealable.  

Extra note, I can't seem to delete or edit the previous post I made where I posted my email, though I don't mind any extra feedback or if you can even maybe help delete it for me, thanks again. - Travele

[Imogen]

Hey again, @Travele!

Just letting you know that I've gone ahead and removed your email address from your post. I did it a few days ago but thought it would be best I reply to you here and let you know that I did!

If you ever have any additional questions for us, or are after more feedback for your store, just follow up with me here and let me know!

All the best!

[MyScroller]

Thanks a lot!  Btw this is me again, made a new store, product was very saturated and as well learned a lot more now about dropshipping. My new store is here: myscroller.co 

Let me know if you've got any feedback, still working on a lot of it though as of now, and getting custom content images soon, if your busy all good no worries, as well got a private mentor and learning tons everyday from him. 

[Imogen]

Hey, @MyScroller!

First off, love this product. I love stores that have the product right there on the homepage for ease of selling. I see you've kept that consistent between your two stores!

First thing I thought of here for your new store was linked social media accounts. Do you have any social media accounts built for your brand yet? If not, I absolutely recommend doing that soon so you can get everything you need in order for big marketing pushes. Considering that Valentine's Day is coming up and you brand for that on your site, it would be a good idea to get some accounts made for Instagram or Tiktok! I have a resource here on social media marketing that I strongly recommend you check out.