How can I clarify COD and online payment options at checkout?

[niravp]

I have created a extra shipping charge for COD and online payment. Now, when buyer is in shipping page, they are asked to select the shipping method with online payment and COD. And let's say user has selected the COD, then in checkout page it is still asking the payment method. So, it is confusing my users. Can someone please guide me about it. I am sharing the video for the reference. Thanks.

https://www.loom.com/share/504d55169c334fb1adc0dcba648d3564

[PluginHive · Accepted solution]

Hi @niravp,

I hope you can provide a note along with the COD option on the shipping page saying something like "Please select Cash on Delivery option on the next page" so that it says: Cash on Delivery (Please select Cash on Delivery option on the next page). I hope this might do the job.  

[agarwalhriday]

Hey Nirav,

To disable the Prepaid options for those who choose COD, you could simply use Shopify's Advanced Cash on Delivery App. Also, if you are looking to reduce COD fraud and RTOs, do give CODfirm a shot.

Hope it helps 🙂