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How do I connect my european bank to shopify payments, when it is asking for US routing number etc. in setup? ASAP issue, I would appreciate help, thanks.
Hello Jasminebusin,
Hope you are well! in order for you to be able to use your UK bank account, you will need to switch your address to UK so what will be offered is Shopify payments UK and not USA. You can change your address in Settings> General. For your reference: https://www.shopify.com.ph/payment-gateways/united-kingdom
Hope this helps!
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Leo_SuperCo | superco.io
Hey, @jasminebusin!
This is Summer from the Social Care team at Shopify. Welcome to Shopify Community!
Since you're being asked for a routing number for a US bank account while setting up Shopify Payments, your store address in Settings > General is likely set to a US address, just like what @Leo_SuperCo has said. Shopify Payments considers the store address in the setup and asks for details according to the country entered in the general settings.
To use Shopify Payments and connect a European bank to it, you will need to add a supported European address as your store address. You may find the Shopify Payments-supported countries and regions listed below.
If you're based in Europe and have European account details, but want to sell in the US, this is absolutely possible. You can set up your website to cater to your target market and target your ads to the relevant region or location. We have some guides that will help you design your website to sell cross-border on this page.
I hope this helps! Feel free to respond to this post if you have further questions about Shopify Payments.
Summer | Social Care @ Shopify
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