How can I correct my wrong date of birth to receive payments?

How can I correct my wrong date of birth to receive payments?

EasyElectrics
Visitor
2 0 0

I entered the wrong date of birth and now I can’t receive payments l. Is there anyway I could change my date of birth. Please help!

Easy electric
Reply 1 (1)

Elias
Shopify Staff (Retired)
3076 300 550

Hey, @EasyElectrics.

 

Thank you for reaching out and posting this question!

 

If there was a mistake with the registration information when registering for Shopify Payments, then it looks like we will need to access your account in order to resolve this issue. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to further assist you through live chat, email, or callback. Simply visit the Shopify Help Center and log into your account to create a support request.

 

I noticed that you're a new member of our Shopify Community! Once you've resolved this issue with our live support team, I'd love to hear more about your experience so far and share some resources to help you get started!

 

Elias | Social Care @ Shopify 
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