How can I enable manual payment methods for B2B customers?

Thomasdbs
Shopify Partner
5 0 1

Hello

I have a Plus store on which I have created a hybrid store (B2B and B2C) however when the customer connects with the new account gateway in order to have these B2B prices and wants to order a product it is only payable by credit card Shopify Payment except I would like the customer can use a manual payment method by payment by bank transfer or direct debit.


Do you have a solution for this?

 

Thank you

Replies 4 (4)

Imogen
Shopify Staff
1706 199 299

Hi there, @Thomasdbs. Thanks for taking the time to reach out to the Shopify Community with your question around B2B payment methods! My name is Imogen. It's good to meet you!

 

At this time, it's currently not possible to set up direct bank transfers as a payment method within the Shopify Checkout for B2B customers. We have received some feedback around requests for this functionality in the past, so I'm happy to complete a feature request on your behalf to pass along internally to our Developers. Though you aren't able to set up direct bank transfers payments within your checkout, or direct debits to B2B customer accounts via your checkout, you can work with these B2B customers outside of the Shopify platform if you would like to accommodate this sort of payment process for them.

Imogen | Social Care @ Shopify 
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cyrilgodefroy
Visitor
2 0 0

Same problem here, so please complete the feature request if it's not yet done. 90% of our resellers pay through wire transfer.  But sometimes, they pay with a card (depending on their mood).

We're happy if they pay with a card right now, but we're very sad if they reach the payment page, only have the card option and want to pay another way… the order is then lost.

cyrilgodefroy
Visitor
2 0 0

Oh the irony ! 

https://www.shopify.com/enterprise/blog/b2b-payments : Shopify recognizes checks, ACH and wire transfer as most used way for B2B payments.

mikeschwede
Shopify Partner
13 0 6

So this doesn't make any sense. Usually in 99.99% of all cases b2b customer don't pay via credit card. b2b customers usually are served with invoice + bank transfers. Card payments are usually for b2c customers. Why you roll out a feature without talking to any of your shopify customers? then such a weird fail shouldn't happen.