Accepting credit cards, warehouses, and shipping and fulfilling orders
Is there an app or something to add to the checkout that forces a customer to double-check their shipping address. And where they have to check a box agreeing that the information is correct? And to also have a box saying they are responsible for shipping costs if the package is returned and shipped to another address. Please tell me something like this does exist. Third time this week that a customer emailed me after I shipped an order and they say the mailing address is incorrect. And then they expect me to pay for shipping to re-ship it. very frustrated!
Hey Johnny. There's no function in Shopify unfortunately, but there are address verification apps available in the Shopify App Store: Search results for "address validation" – Ecommerce Plugins for Online Stores – Shopify App Store
Our app Starshipit does a lot more than just address validation, but our system checks the address for every order that's imported from Shopify and allows you to correct it in one click. Best of luck!
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