How can I enhance my payment methods?

Nikosnikos
New Member
4 0 0

 

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Reply 1 (1)

Maz
Shopify Staff
1224 130 184

Hello, @Nikosnikos!

 

Thanks for getting in touch.

 

Do you have a specific question about Shopify Payments?

 

Are you possibly wondering why your payouts are showing as 'Pending'? 

 

This status indicates that the sales have been made, but the funds haven't been transferred to your bank account through a Shopify Payments Payout yet. More about pending payouts here.

 

Firstly, please check if you have set a longer payout schedule, such as monthly, in your settings. You can review your payout schedule by going to Settings > Payments > Shopify Payments 'Manage' and checking the Payout schedule section.

 

Additionally, I recommend checking your Shopify admin for any messages or warnings related to your Shopify Payments account. There might be verification documents that need to be submitted, which could be causing the pending status on some transactions.

 

If you're unable to determine the cause of these pending transactions and the information provided above doesn't offer more insight, please don't hesitate to reach out to our support team via our help centre here at this link. They will be able to investigate the transactions further and provide you with more specific assistance.

 

Maz | Social Care @ Shopify 
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