How can I fix a variant error in my shipping profile?

[Corinne33]

I am getting the following error message when updating my shipping profiles but I can't work out using the variant id number which product I need to edit....Can anyone help with this error?

[PurplePartner]

Hi @Corinne33, can you please share a screenshot of the text of the error so we can have a look, please?

Thanks!

[Corinne33]

 

[PurplePartner]

I would need to access your store and see exactly what is causing the issue. It looks like a product variant was not found by the store. Could you share in DM your Collaborator Code and Shopify URL - that would be necessary in order to log in to your store and check the issue.

[Corinne33]

Dm just sent

Thank you

[Corinne33]