How can I generate a customer receipt for a pickup order without an email?

[Honey_sweet]

How do I create a receipt for a customer, they ordered through my site with pickup and were never able to enter an email address so now they don’t have a receipt for a business purchase. Is there a way I can create one for them? 

[Greta]

Hi there, @Honey_sweet!

I'm happy to help you out with this. 

Did your customer enter in their phone number instead of their email at checkout? If that is the case, they would have been sent a text with an order confirmation link. If they can't locate the text, you can resend the order confirmation SMS, as shown here:

Alternatively, you can access the order status page (which they can use as a receipt) and send the link to them directly. You can do this by opening the order in the admin and clicking on More Actions > View order status page.

The link would look something like yourstorename.myshopify.com/12345678911/orders/956vm7nzb5c015ce7447b44de23018ff . You can provide this to them in an email or print it out for them.

I hope this helps — please let me know if you have any more questions.