Accepting credit cards, warehouses, and shipping and fulfilling orders
Hi, I chose the 1 pound per month deal when I started with Shopify, then Today, It suddenly took 25 Pounds out of my bank account with no confrontation. I wasn't aware of this and I'd like to cancel my plan and get my money back. Please Help.
Hi there, @Mates1591!
If you don't wish to continue with your Shopify store currently you can close it down yourself by following the steps given here.
Once you have done so you can reach out for account support via our Help Centre here, where we can check to see if we can refund your subscription invoice.
All the best!
Don | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Starting a B2B store is a big undertaking that requires careful planning and execution. W...
By JasonH Sep 23, 2024By investing 30 minutes of your time, you can unlock the potential for increased sales,...
By Jacqui Sep 11, 2024We appreciate the diverse ways you participate in and engage with the Shopify Communi...
By JasonH Sep 9, 2024