Accepting credit cards, warehouses, and shipping and fulfilling orders
Hi, I chose the 1 pound per month deal when I started with Shopify, then Today, It suddenly took 25 Pounds out of my bank account with no confrontation. I wasn't aware of this and I'd like to cancel my plan and get my money back. Please Help.
Hi there, @Mates1591!
If you don't wish to continue with your Shopify store currently you can close it down yourself by following the steps given here.
Once you have done so you can reach out for account support via our Help Centre here, where we can check to see if we can refund your subscription invoice.
All the best!
Don | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Shopify and our financial partners regularly review and update verification requiremen...
By Jacqui Mar 14, 2025Unlock the potential of marketing on your business growth with Shopify Academy's late...
By Shopify Mar 12, 2025Learn how to increase conversion rates in every stage of the customer journey by enroll...
By Shopify Mar 5, 2025