How can I get a refund for accidental extra store charges?

[Kay88]

Hello, i was trying to pay my monthly dues to keep ky store open but for some reason i ended up creating a new store and being charged 2 additional times and now i want my money back and the other additional store closed. I need help

[Emily]

Hi, @Kay88.

Thank you for reaching out! 

You will need to contact our Support Team, for possible refund options. I recommend closing the stores so you don't get charged again. 

Please let me know if you have any further questions! 

Take care,

[Kay88]

Thank you! Okay ill try and close the store today!##- Please type your
reply above this line -##

[Emily]

Hi, @Kay88.

Thank you for your reply!

That's great. To close your store you can follow the instructions in our help center. 

Take care,