How can I halt billing for my deactivated Aksent London store?

[sohailatif]

hi

My store is deactivate now and i want to stop billing Please help regarding this mater store Name : aksent london

[Blair]

Hi @sohailatif,

Thank you for reaching out to the Community! I'm happy to provide some assistance with deactivating your shop and ending any billing charges, to ensure this gets resolved. To confirm I'm fully understanding, have you successfully deactivated the shop already?

If not, I recommend taking a look at our Deactivating Your Store documentation for a list of considerations to take prior to completing this step. It touches on billing charges and what to expect after the shop has been closed. If you have paid all outstanding fees, then you will not receive a bill after deactivating your store. 

It's important to note however, that if any third-party apps were used and have your payment information, you will want to contact them directly. This will ensure that you don't receive any external charges after you deactivate your shop. 

Please let me know if you have any other questions or concerns.