How can I hide the label Remember me in the checkout?

AxiomaSociety
New Member
1 0 0

Hi I want to remove this option from my chehckout to make it as clean as possible since anything else affects the conversion rate. But I don't know how to do it. By editing the theme language, I can remove the text that accompanies the button, but it doesn't disappear. Can you tell me how to remove it if you are so kind or what part of the code I have to edit to do it? Thank you.

Replies 6 (6)
Shay
Shopify Staff
Shopify Staff
1047 162 214

Hi @AxiomaSociety 

Welcome to the Shopify Community forums! I understand that you want to make some changes to the checkout flow to help increase your conversion rates.

Stores that are on the standard Shopify plans have limited access to what can be edited on the checkout. You are correct that the language editor can be used to remove unwanted lines of text from the checkout, but altering the fields themselves is restricted to what is accessible from within the admin under Settings > Checkout and the Theme Editor. The check box to remember customer data for next time is not something you can enable/disable. The only way around that would be for stores on the Shopify Plus plan, which do have access to the checkout.liquid file. You can learn more about this in our Developer Docs.  

I understand that you want to streamline your checkout experience and that is the purpose of that checkbox. Return customers can checkout again without having to fill in their address fields, making the process faster and smoother. 

-Shay

 

 

Shay | Social Care @ Shopify 
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Josh_Poole
Tourist
7 0 10

I am on Plus, and have access to checkout.liquid, and removing this box doesn't appear possible. What is the solution?

It's causing us to get asked at least 1x per day what it is for. It causes more confusion than convenience, and I agree with the original poster is just looks bad in the checkout, especially with the new SMS checkbox option deployed this week. 

How can we remove the line for "remember my info..."

PaulNewton
Shopify Partner
4214 303 902

@Josh_Poole wrote:

I am on Plus,..

How can we remove the line for "remember my info..."


Always backup themes before making changes

Roughly add the following styles for the information steps remember me.

You'll want to test it and tune it probably. The checkout design unfortunately doesn't have a good identifier for a parent container so you have to target all the related elements individually.

 

<style>
[name="checkout[remember_me]"], .checkbox__label[for="checkout_remember_me"] {
    display: none;
}
</style>

 

 

 

 

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YouBetchaBoxDev
New Member
1 0 0

This is NOT a good user experience for our website which sells GIFTS. There the person buying it is NOT the same as the shipper and, in fact, having that cookie enable INHIBITS future check outs that are likely to go to future recipients of a different address. Furthermore it is confusing as it could be interpreted to mean that by clicking the box the address will be saved to their Easy Accounts user account address book. It does not do that but our customers will be confused and frustrated thinking they had save the address to their address book when in fact it only created a cookie. THIS NEEDS to be made optional!  Please address this immediately or we will be forced to migrate back to WordPress/WooCommerce where we had much more access to customization for our particular use cases. 

PaulNewton
Shopify Partner
4214 303 902

@YouBetchaBoxDev wrote:

This is NOT a good user experience for our website which sells GIFTS. There the person buying it is NOT the same as the shipper and, in fact, 


This reads as nonsensical, the person starting checkout is not the person completing checkout?

If it's different people aren't they communicating and entering the correct shipping address regardless of who is finishing checkout?

How does remember-me affect that if only 1 person is entering shipping info of a gift-recipient.

Or are these gift card purchases in which case remember-me is moot anyway?

 

Easy Accounts user account address book

That's a third party system and shopify wont account for merchants that choose to have other systems that could be somehow inferred as related to an unrelated checkbox.

This reads more like the messaging and UX of customer accounts needs to be improved on the website along with support remediation.

And if your on Plus tuning the checkout copy and/or deeping the integration with a third party app so clicking the box does do what you need it to.

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Josh_Poole
Tourist
7 0 10

Paul's response a few posts above worked for me