Accepting credit cards, warehouses, and shipping and fulfilling orders
At checkout after the customer enters his personal details the customer is prompted to select shipping method in the next step
here I offer two shipping methods:
1. Free Shipping (Prepaid orders only)
if the customer selects COD..only COD should be shown at final payment method
(this screenshot is from another store)
if customer selects Prepaid..only PayU (my payment gateway) should be shown at the final step
(this screenshot is from another store)
NOW..Here is where I have a problem in my store
regardless of which shipping method I select..both COD and Prepaid payment options are showing up at final step of my store
(this screenshot is from my store)
How do I fix this? I want
ONLY Cash on delivery payment to show when cash on delivery shipping method is selected
and
ONLY PayU (My prepaid payment gateway) payment to show when prepaid shipping method is selected
Hello @catlove
This is not directly possible in Shopify's settings, but you can do it by using our app Releasit Cash On Delivery that you can install for free from the Shopify App Store here: https://apps.shopify.com/cash-on-delivery-fee
We have an option on the app that allows you to show COD only if the customer selected your COD shipping rate, and if the customer selects Free shipping he will see only prepaid payment options like PayU. The option on the app can be found in the Fee settings page here:
If you don't see this option on the app you can contact me form the app and we will be happy to assist you!
The app is completely free to install and works on all Shopify plans and we also offer 24/7 support, so if you have any questions or you need help feel free to contact us from there!
I hope this helps you!
Marco from Releasit
Has anyone come across a viable solution?
As e.g. releaseit app does not show the Fee at the order summary and shows the extra charge only at the order confirmation email - which is terrible CX and also is a grey zone from legal perspective (I guess, assuming it is a case in any country)
Hi there, Machecnik. Thank you for taking the time to reach out to the Shopify Community and following up on this thread! Currently, this functionality is not supported natively by Shopify, so you'll need to look into some third party applications (similar to the one posted above) that can help you achieve this. This app called 'Payfy' should be able to help!
We have received a lot of feedback around this feature, so I'm happy to pass along your desire for this functionality to become available to our developers. Though I can't promise what will come from the sharing of your feedback, you can trust that it's being seen by the best folks to see it. Thanks again!
Imogen | Social Care @ Shopify
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You can link specific payment methods to shipping options using the PayRules: Hide Payment Methods app. Here's how you can do it:
Create a rule for COD:
Create a rule for Prepaid:
This will ensure that only the relevant payment method is shown based on the selected shipping option.
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