How can I manage deposits and partial payments over the phone?

[MattHamilton]

Hi,

Our company often takes orders over the phone, for this we use the shopify admin. Often our customers want to put a deposit down to secure stock for their order. I have yet to find a suitable way to apply partial payments.

I have tried Split — Partial Payments and Depo, and they do not work for us. 

I also tried using the POS App however I cannot get it to accept custom payment types. Shopify support are taking their time getting back to me on this issue.

 Are there any other alternatives for deposits/split payments/partial payments?

[Blair]

Hi @MattHamilton,

Thank you for reaching out to the Community! I'm happy to provide some assistance with locating an app that will provide customers the ability to complete split payments and/or deposits, to ensure this gets resolved. For a complete list, I recommend checking out the Shopify App Store but have gone ahead and suggested a few available apps below that will allow you to achieve this: 

• PreProduct next-gen pre-order
• Pre-Order Manager | PreOrder
• Purple Dot | Trusted Pre-Order

Please let me know if you have any other concerns. 

[diana_birsan]

Hey Matt, we're building a new app called Downpay here at Hypehound to support deposits/partial payments on Shopify. We manage automatic payment collection, support $ and % deposits, make order management easy to understand, and more. Would love to chat with you and share what we have and get you on our trial!

Diana, cofounder @ Hypehound
diana@hypehound.io
Downpay demo 

[michelleretz]

Are you looking to just capture the payment or also process it through a credit card for example? 

If you're just looking to capture it, this app does just that: https://apps.shopify.com/manual-partial-payments - capture offline deposit payments such as cash and bank deposits and mark orders as partially paid. 

Otherwise, what didn't work about the apps you tried?