How can I match default shipping weight in Google Merchant Center?

[ant1288]

Hello, does anyone have any insight on using google shipping properly in merchant center? I was recently suspended because my shipping prices didn't match, but once I removed the weight from my Default Package in Shopify it was reactivated. With the holiday season I'm afraid to alter anything now until after Christmas because I can not risk being shut out again. Is there a way to put the default shipping weight of the package into google so the weights match up? Im currently taking a hit because it is not factoring at least 7oz because of the shipping materials and people are paying first class and I end up paying for priority because its over the pound limit for First.

[EmmanuelFlossie]

Depending on what your app is, the shipping weight is collected from the product item weight. Go to Shopify > products > weight.

And make sure this is correct.

[ant1288]

Thank you for the reply. I am aware of the product weights but the packaging material is not being factored into the rates. Would I just add 7oz(box, bubble, paper) to each product or is there a way in google to do that as a rule? In Shopify you add weight to your default package but it doesn’t factor it into googles calculations. So it doesn’t match the rates.

[EmmanuelFlossie]

You can use feed rules to add a value.  Products > Feeds > click on your feed > feed rules > type in weight > choose shipping weight > click on add modification > more actions

To learn more: https://support.google.com/merchants/answer/7450276?hl=en